With strong links between physician empathy and boosted patient satisfaction, hospitals are training their physicians to more empathetic.

For example, Partners HealthCare (a Massachusetts General member that spearheaded a recent major study in the area) implemented empathy training, including group retreats for interns and house staff and individualized and group training for physicians. Harvard Medical School also requires a third-year course in which students reflect on the process of becoming a physician, according to a Hospitals & Health Networks Daily column.

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