A disclosure, apology and offer program at the University of Michigan Health System is “more promising than any other liability reform option,” according to researchers of the decade-long approach.
The “Michigan Model” examines the care provided, involving patients and their families, according to a December study in Milbank Quarterly.
Study authors from Harvard Medical School and the Massachusetts Medical Society found that a culture of transparency and apology reduces legal costs, cuts malpractice suits and speeds up closing times for claims. They concluded that the Michigan Model could–and should–be implemented nationwide.
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