When it comes to medical mistakes, saying sorry isn’t easy.
In addition to malpractice threats, a punitive healthcare culture and communication failures remain barriers to honest, transparent disclosures of medical errors, The Boston Globe reported.
Hospitals must address poor communication. Oftentimes, patients are seeking information and understanding rather than blame and revenge, the article noted.
“In the beginning, all I wanted were answers,” said Danielle Bellerose, who won a $7 million birth-injury malpractice award from at Beth Israel Deaconess Medical Center. “If someone had just talked to me, none of this ever would have happened,” she told the Globe.
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